Database Consultants Australia (DCA) is pleased to announce the appointment of Mike Smith as the organisation’s Chief Executive Officer- DCA Cities.
Smith brings to the position a wealth of knowledge and an array of experience in a broad cross-section of industries, including IT and software engineering, on both a national and global level.
Reporting to DCA’s Group CEO Declan Ryan, the newly created role comes after significant growth and expansion of the DCA group, in particular DCA Cities, which has grown through its enhanced smart city technology offering.
Smith will lead DCA’s industry-experienced team to drive the DCA Cities business forward and to ensure the business’s growth trajectory is maintained.
Smith feels this is a tremendous opportunity to contribute to the on-going growth of DCA Cities “DCA are conscious of the need to increasingly focus on customer centricity, while nurturing our people to maximise customer satisfaction and retention. A great deal of my energy and focus will be on reinvigorating our customer touchpoints, ensuring a seamless customer experience” Smith said.
Smith, an experienced business leader, has spent his first few months familiarising himself with the DCA Cities business and will officially take over operational responsibility from Sandy Del Papa, who is moving into a group strategic advisory role.
For more information, contact: Kristy Cook (03) 8317 8175 or firstname.lastname@example.org