Images Online

Long exposure of city streets at night
Make technology work smarter for you

Images Online

Images Online is DCA’s tool to allow users to enquire about an infringement, see all the corresponding evidence and verify whether a parking offence has been correctly issued without the need to consult council administration staff.

DCA creates a web service application that is themed according to the council’s logos and corporate colours, and is then installed on the council’s Web Server.  This is a simple web page accessible to any user on the internet. 

Long exposure of city streets at night

Community Friendly

To make an enquiry about a parking infringement on the web page at any time, a user only needs to enter the following:

  • Parking Infringement Number
  • Vehicle Registration

Contact Cities

How it works

These fields are queried against the values in the PinForce database.  The web page then displays all images related to the infringement as well as all information appearing on the infringement notice, namely:

  • Offence details
  • Offence location
  • Vehicle details
  • Payment details and options (with links as required)

Benefits

The benefits of this solution, as a result of providing photographic evidence, include:

  • Reduction in customer contact from a client/public perspective.
  • Increase in customer service from the public’s perspective.
  • Increase in paid fines.
  • Reduction in contested fines.
  • Reduction in client/public confrontations.
  • Reduction in client administration time.
  • Reduction in public time in contesting.
  • Licensable module outside of PinForce releases i.e. no need to upgrade existing PinForce.
Long exposure motion blur of city streets at night
The aisle of a server room

Start your community-centric
compliance journey today

Get in touch with our compliance experts

  • This field is for validation purposes and should be left unchanged.