Customer Service Operator – Inbound

Role Reference OPS-CSO-DEC-19

People working in the office with woman smiling at the camera

Customer Service Operator – Inbound

Posted November 26, 2019

Role Reference OPS-CSO-DEC-19
  • Full time position
  • Central Melbourne location (near Southern Cross station)
  • Attractive $$

DCA is a leading database management and software development company committed to delivering reliable data solutions and services. Our Melbourne Contact Centre provides quality customer service and product support to the general public on behalf of several high-profile retail and corporate clients.

Exciting growth sees the need for highly motivated Customer Service Operator to provide reliable and quality focused inbound support to our various existing clients.

The majority of activity and relationship building is performed over the phone and would suit candidates with experience in customer support role, including inbound phone calls, responding to email enquiries as well and liaising with the project team.

Ideal applicants will possess strong attention to detail, genuine interest in working with data and excellent written and verbal communication skills. Proven experience in a similar customer service will be advantageous.

We are looking for keen, responsible and bright individual who can grow with our organisation. An immediate start is available. Tertiary qualifications, whilst preferred, are not essential for the right person.

To apply, please fill in the form below or send a cover letter addressing the above criteria and a current version of your resume to no later than 10 December 2019, quoting reference number OPS-CSO-DEC-19.

Apply online

To apply, upload a cover letter addressing the above criteria together with a current version of your resume
  • Accepted file types: pdf, doc, docx.
    Upload your Cover Letter here
  • Accepted file types: pdf, doc, docx.
    Upload your Resume here