ICT Support Officer

Role Reference DEV-ICTSO-JAN -20

People working in the office with woman smiling at the camera

ICT Support Officer

Posted January 7, 2020

Role Reference DEV-ICTSO-JAN -20
  • Melbourne CBD
  • Market competitive rate
  • Career Development Role

DCA is a leading database management and software development company committed to delivering leading-edge software products and services. We offer rewarding career opportunities, excellent project-based experience and a professional work ethic.

We are seeking an enthusiastic ICT professional to assist with both internal and external infrastructure projects, supporting our expanding hosting and SaaS infrastructure.

Key responsibilities include:

  • providing support for the Corporate services and desktop environment
  • deploying new technologies as available to meet performance and availability targets,
  • assisting with support and maintenance of Firewalls, Cisco Routers, Exchange, and a Microsoft Windows Server AD environment
  • providing support for Windows 10, Office 2016

Highly desirable skills and experience include:

  • Tertiary Information Technology qualification or equivalent experience
  • Minimum 1 year of system admin/engineering experience
  • Working knowledge and firm understanding of TCP/IP Networks, broadband technologies, network requirements and capacity planning.
  • Familiarity with Windows Server, Active Directory and Exchange
  • Excellent troubleshooting skills to provide day to day support of the local and wide area networks.
  • Clear, friendly and proactive interpersonal communication skills

Additional preferred experience:

  • Additional certifications such as CCNA, MCITP, MCSE, MCSA, MCP/MCITP
  • Experience with VMware ESXi, Active Directory, SAN, Cisco, VLAN, Phone Systems. Knowledge of WLAN, SAN, and BGP routing, System monitoring solutions.

We are seeking an enthusiastic, communicative and technologically literate individual.  This is a great career opportunity with internal and external-facing Network Administration opportunities.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

To find out more about this exciting permanent career opportunity, contact Serena Ho on 03 9320 9038.

To apply, please fill in the form below or send a cover letter addressing the above criteria and a current version of your resume to careers@data.com.au, quoting reference number DEV-ICTSO-JAN -20.

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