ICT Support Officer

Role Reference DEV-SO-AUG-19

People working in the office with woman smiling at the camera

ICT Support Officer

Posted August 14, 2019

Role Reference DEV-SO-AUG-19
  • Melbourne CBD
  • Market competitive rate
  • Career Development Role

DCA is a leading database management and software development company committed to delivering leading-edge software products and services. We offer rewarding career opportunities, excellent project-based experience and a professional work ethic.

We are seeking an enthusiastic ICT professional to assist with both internal and external infrastructure projects, supporting our expanding hosting and SaaS infrastructure.

Key responsibilities include:

  • providing support for the Corporate services and desktop environment
  • deploying new technologies as available to meet performance and availability targets,
  • assisting with support and maintenance of Firewalls, Cisco Routers, Exchange, and a Microsoft Windows Server AD environment,
  • providing support for Windows 10, Office 2016

Highly desirable skills and experience include:

  • Tertiary Information Technology qualification or equivalent experience.
  • Minimum 1 year of system admin/engineering experience
  • Working knowledge and firm understanding of TCP/IP Networks, broadband technologies, network requirements and capacity planning.
  • Familiarity with Windows Server, Active Directory and Exchange
  • Excellent troubleshooting skills to provide day to day support of the local and wide area networks.
  • Clear, friendly and proactive interpersonal communication skills

Additional preferred experience:

  • Additional certifications such as CCNA, MCITP, MCSE, MCSA, MCP/MCITP
  • Experience with VMware ESXi, Active Directory, SAN, Cisco, VLAN, Phone Systems. Knowledge of WLAN, SAN, and BGP routing, System monitoring solutions.

We are seeking an enthusiastic, communicative and technologically-literate individual.  This is a great career opportunity with internal and external-facing Network Administration opportunities.

To find out more about this role, please contact Stephen Walker on 03 9320 9036. To apply, please fill in the form below or send a current version of your resume to careers@data.com.au by no later than 29th August 2019 quoting reference number DEV-SO-AUG-19.

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