Parking Officer – Monash Council

Role Reference TNX/1425469

People working in the office with woman smiling at the camera

Parking Officer – Monash Council

Posted October 8, 2019

Role Reference TNX/1425469

Database Consultants Australia (DCA) is an outsourcing company who provide infringement management services to local government and other agencies. As an industry leader with a national presence we assist our clients in managing their processes, systems and technology integration relating to fines and safety. Our core service offerings include customer service, on-street parking management, correspondence management, financial transactions management, revenue collection, parking technology integration and infringement management systems.

A rewarding and stable long term career in local government and enforcement is now available!

  • We currently have one full-time permanent position supporting Monash City Council
  • Attractive starting salary of $52,924 (plus super) with an increase to $57,747 (plus super) after completing Probation
  • Comprehensive training and ongoing support provided

The Role

DCA employs over 100 Parking Officers throughout Australia. We are seeking a self-motivated and organised person to support our On-Street teams in the Monash City Council to ensure compliance and fair use of parking resources.

As a Parking Officer you will be responsible for:

  • Patrolling assigned areas on foot or by motor vehicle
  • Issuing parking infringement notices on behalf of the Council
  • Record and maintain clear records of enforcement matters
  • Providing  exceptional customer service to the general public

What we are looking for:

  • Strong face-to-face customer service experience
  • Flexible availability to work a seven day rotating roster between 7:30am – 9:30pm Monday to Sunday including evenings, weekends and public holiday shifts
  • Excellent organisation and time management skills to patrol designated areas
  • Strong written skills to create accurate reports to be used as enforcement evidence
  • Strong observation skills to make sound enforcement decisions, assess safety risk and to interpret parking regulations
  • Full unrestricted Australian Drivers Licence

If you are successful in this role, you will enjoy:

  • Working outdoors and being on the go!
  • Comprehensive training and coaching
  • A supportive and friendly team environment with opportunities to advance your career
  • Stability as a result of long standing government contracts
  • Monthly reward and recognition
  • Full uniform provided
  • Discount on yearly Myki card, an active Social Club, discounted private health insurance, employee referral program and more!

 What’s Next?

To find out more about this opportunity, contact Jason Bowers on 03 9058 6901.

To apply,  please  fill in the form below to submit your details and take the first step towards a fantastic career!

Progressed candidates will be required to complete a National Police Check and a Pre-Employment Medical Check.

 DCA is an Equal Employment Opportunity employer committed to supporting a working environment of mutual respect, teamwork and trust and a workplace that attracts, develops and retains highly skilled people.

Apply online

To apply, upload a cover letter addressing the above criteria together with a current version of your resume
  • Accepted file types: pdf, doc, docx.
    Upload your Cover Letter here
  • Accepted file types: pdf, doc, docx.
    Upload your Resume here