Software Implementation Consultant

Role Reference PAR-SIC-FEB-20

People working in the office with woman smiling at the camera

Software Implementation Consultant

Posted January 24, 2020

Role Reference PAR-SIC-FEB-20
  • Leading-edge, market dominant product
  • Hands-on technical client support role
  • Attractive $$


DCA is a database management and software development company that is the leading supplier in handheld technology to local councils within Australia and New Zealand. Based in our Melbourne office, this role requires regular travel to our interstate customers.

Due to rapid growth, we are currently seeking a software consultant to join our Technical Services team. This role involves a range of tasks related to the delivery and support of innovative custom-built software applications across a variety of platforms.

Key responsibilities include:

  • installation & configuration of DCA’s suite of software applications at customer sites
  • user training
  • technical support via Phone, Email & Remote Desktop tools
  • liaising with customers, developers and key stakeholders.

This is a career development role that combines project responsibility with exposure to state-of-the-art technology and tools.

To qualify for this role you need to meet the following criteria:

  • Some hands-on experience in software implementation of client/server software to end-users
  • Experience in user training
  • Demonstrated ability to solve technical problems and implement innovative solutions
  • Excellent relationship building and communication skills

Other capabilities include: some knowledge of SQL Server administration and basic scripting, strong problem-solving and analytical skills, commitment to high standards and an ability to work both independently and as a team member. Experience in mobility solutions will be highly regarded.

We are looking for a keen and responsible individual who can grow with the organisation and possesses excellent communication skills, both oral and written.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

To find out more about this role, please contact Matthew Haber on 03 8317 8167.

To apply, please fill in the form below or send a current version of your Resume to by no later than 7 February 2020 quoting reference number PAR-SIC-FEB-20.

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To apply, upload a cover letter addressing the above criteria together with a current version of your resume
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