An integrated parking management system to improve parking equity and services to the community will be delivered by Database Consultants Australia (DCA), after recently being appointed by the City of Stonnington.
DCA was awarded the contract following a competitive tender process and assessment. The solution covers the full breath of parking management, inclusive of specialised Parking Officers, state-of-the-art compliance management solution IMaaS, customer support call centre, together with smart city technology, PayStay for wayfinding and digital payment.
IMaaS Business Manager Ryan Brisbane said “As the incumbent provider to Stonnington, DCA has built a genuinely collaborative relationship with Council delivering this end-to-end service.”
“We pride ourselves on delivering personalised service and best of breed technology. We are delighted to be chosen to partner with the City again and look forward to delivering continuous improvement through a variety of new initiatives” Mr Brisbane said,
The fully integrated parking management solution is inclusive of IMaaS Reminder Services, a proactive and customer centric approach, designed to assist community members to better manage their infringements.
About the City of Stonnington
The City of Stonnington is located in Melbourne’s inner south-eastern suburbs, approximately 3 to 13 kilometres from the Melbourne CBD. Taking in the suburbs of Armadale, Glen Iris, Kooyong, Malvern, Malvern East, Prahran, South Yarra, Toorak and Windsor, the city has a rich and diverse history.
With a strong focus on community satisfaction the City of Stonnington recently developed their first Community Vision Stonnington 2040 in collaboration with the community.