Maximise Your Donations
Cost-effective, flexible, end-to-end donations processing from an expert Australian-based team.
Full Suite of Scalable Services
We offer end-to-end donations processing including;
- Mail redirection
- End-to-end processing of all donations
- Direct deposit banking
- Updating donor records in your CRM
- Reporting
- Donor communications
DCA’s donations processing solutions protect your fundraising activities throughout the donor journey.
PCI DSS Certified
DCA are PCI DSS certified. This means we have been audited according to standards set by the Payment Card Industry (founded by American Express, Discover Financial Services, JCB International, MasterCard Worldwide, and Visa Inc) and adhere to the strictest protocols for professional payment processing. Our PCI DSS accreditation covers data handling, accepting credit card payments by mail and phone, records management, and more.
Case Study: International Women’s Development Agency (IWDA)
Ensuring sustainability and accountability
IWDA were concerned at the impact the escalating COVID-19 pandemic and associated restrictions for office spaces would have on their ability to process donations. Download the case study and discover how the DCA assisted in maintaining IWDA’s donation processing.
Book a Free Consultation
Submit your details and our donations processing experts will be in touch.
Fundraising data partner
The DCA team have worked with fundraisers for over 20 years, and our team understands the unique challenges faced by industry professionals. Our solutions scale to suit fundraisers of all sizes, enabling data-driven success across all facets of your organisation. DCA are also proud to be a Fundraising Institute of Australia (FIA) National Sponsor and an adherent to the FIA Code of Conduct. Talk to us about your data needs today
“Interactions with DCA have always been really positive and professional, and the individuals we’ve had involved have set the standard for customer care. DCA know what they’re doing.”
David Overend
CIO Oxfam Australia
Getting donations processing right is vital to onboarding new donors in a way that fosters the trust you need to build lasting relationships, and providing ongoing supporters with an experience that meets their expectations of seamlessness and security. DCA’s Australian fundraising experts have created these Top 10 Tips for donations processing to help not for profits of every size ensure their donations processing is efficient and cost-effective and delivers an outstanding supporter experience.