Australian Death Check

Access the only official source of deceased individuals.

Introducing the Australian Death Check

Mitigate Risk, Safeguard Reputation

As an official broker of the Australian Government’s Australian Death Check, DCA helps you maintain the accuracy of your data as required under the Privacy Act.

Access to the Australian Government’s Australian Death Check is only available through officially partnered brokers like DCA. We are ISO 27001 and PCI-DSS certified and, with the servers behind our cloud infrastructure located in Melbourne and Sydney, your data is never processed overseas – it stays right here in Australia.

Reduce the risk of fraud by identifying deceased records
Maintain privacy and regulatory compliance
Avoid the reputational damage and unnecessary cost of marketing to deceased individuals

Data is cleansed and deduplicated for cost-effective accuracy
Matched against the only national source of deceased data
Deceased records flagged with updated data delivered in the format you need, via API or batch process

End-to-End expertise

The DCA Difference

Our Australian Death Check service incorporates key data quality, transformation, and matching processes honed over more than 30 years of expertise. Because we go beyond simply comparing your data to the Australian Death Check data, we deliver the most cost-effective, functional, and streamlined solution.

Step 1. We work with you to identify the right delivery cadence and method for your needs, whether that’s via API or batched secure file transfer

Step 2. Your data is cleansed, standardised, and de-duplicated to ensure you’re not paying for records you can’t use

Step 3. We match your file against the Australian Death Check using advanced algorithms honed over decades of data work, flagging any deceased records

Step 4. Before we return your newly flagged records, you also have the option for DCA to match your file against Australia Post’s National Change of Address Register or undertake email validation to help you find even more value in your data

Compliance and Protection

Failing to identify deceased individuals can be incredibly costly for your organisation.

Deceased identities can be used to commit fraud, transacting with deceased individuals can incur significant penalties, and the long-term storage of unnecessary data like deceased records heightens your exposure to breaches. Flagging deceased records helps you mitigate risk and stay ahead of your obligations.

Operational Efficiency

Flagging deceased records enables more efficient, cost-effective, and streamlined processes.

The hidden presence of deceased individuals in your reporting and analytics can misrepresent the results you rely on to make critical decisions, and drive up the costs associated with data storage, API calls, and other system requirements. In your marketing systems, deceased individuals represent both a burden on your budget and a risk to your brand.

Integrity and Trust

Communicating with compassion when it’s needed the most builds trust, protecting your brand integrity by aligning day-to-day activities with meaningful organisational values.

Using the Australian Death Check to facilitate a strategy of sensitive, proactive engagement by flagging deceased individuals in your database helps safeguard your organisation’s reputation and reduces the burden on grieving families.

Inspiration for the living

Case Study: Catholic Mission Data Enhancement

Catholic Mission is the Australian agency of the Pontifical Mission Societies, contributing funding and providing project support to critical church-run initiatives in Africa, Asia, Oceania and South America as well as remote areas within Australia.

Find out how DCA, as an official provider of the Australian Death Check, used this Government database to identify deceased and improve date of birth data in their CRM by 24%.

Read the case study

Find Out More

Discover how you can reduce double handling and extensive manual CRM updates with our end-to-end deceased contact check.

Download the fact sheet

Fundraising Specialists

The DCA team have worked with fundraisers for over 20 years, and our team understands the unique challenges faced by industry professionals. DCA are also proud to be a Fundraising Institute of Australia (FIA) National Sponsor and an adherent to the FIA Code of Conduct.

“Interactions with DCA have always been really positive and professional, and the individuals we’ve had involved have set the standard for customer care. DCA know what they’re doing.”
David Overend
CIO, Oxfam Australia

Business Data Experts

With over 20 years’ experience across government, retail, nonprofit, professional services, manufacturing, technology, transportation, and more, the DCA team are experts across every industry. Any system, any data – DCA does the heavy lifting for you.

“When we first started on a journey of digital transformation, it was clear we needed partners to support that vision. DCA came out really quickly as being a great fit.”
John Walker
Head of Marketing and Customer Experience, Isuzu Australia