Donations Processing
Cost-effective, flexible, end-to-end donations processing from an expert Australian-based team.
Scalable donations processing
The DCA team have worked with fundraisers for over 20 years, and our team understands the unique challenges faced by industry professionals. Our solutions scale to suit fundraisers of all sizes, enabling data-driven success across all facets of your organisation.
Getting donations processing right is vital to onboarding new donors in a way that fosters the trust you need to build lasting relationships, and providing ongoing supporters with an experience that meets their expectations of seamlessness and security.
DCA’s donations processing solutions protect your fundraising activities throughout the donor journey. Our services include:
- Mail redirection
- End-to-end processing of all donations
- Direct deposit banking
- Updating donor records in your CRM
- Reporting
- Donor communications
PCI DSS certified
DCA are PCI DSS certified. This means we have been audited according to standards set by the Payment Card Industry (founded by American Express, Discover Financial Services, JCB International, MasterCard Worldwide, and Visa Inc) and adhere to the strictest protocols for professional payment processing. Our PCI DSS accreditation covers data handling, accepting credit card payments by mail and phone, records management, and more.
Case Study: International Women’s Development Agency (IWDA)
Ensuring sustainability and accountability
IWDA were concerned at the impact the escalating COVID-19 pandemic and associated restrictions for office spaces would have on their ability to process donations. Download the case study and discover how the DCA assisted in maintaining IWDA’s donation processing.
Our top 10 tips for effective donations processing
DCA’s Australian fundraising experts have put together these tips to help not for profits of every size ensure their donation processing is efficient, cost-effective, and delivers an outstanding supporter experience.
Book a free consultation
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