Gifts in Wills programs have always been important for non-profits. They allow organisations to secure long-term funding for their programs and projects, and permit people to create a lasting legacy that supports a cause which is important to them.

Customer profiling is the process of using customer data to create representations of your most common and valuable customer types — the archetypical customers for your business.

The Australian Death Check combines information from the state and territory registries of births, deaths and marriages. It contains over three million death records and represents the only official source of national death data for Australia.

Lead generation is the practice of finding these potential customers — or giving them the means to find you! — and turning them into qualified leads. Lead generation is important to every business, because it’s the first step to ushering potential customers through your pipeline from awareness and consideration through to conversion. Keeping the pipeline topped up with new leads supports a stable revenue stream and enables a business to operate reliably.

Last week the DCA Data Services team was privileged to attend the 2026 FIA Conference. We enjoyed catching up with our friends and industry colleagues, and were fortunate that this year’s event was held right next door in our beautiful home city of Melbourne.

By definition, data migration is the practice of moving data from one system to another. This sounds simple, but data migrations are often challenging because they are complicated by the way embedded data storage systems develop over time, a wide array of data dependencies and the unique requirements that businesses have for their data.