Data Quality Solutions
Trust your data, wherever it’s come from.
Higher ROI, lower risks, more efficient teams.
Data Cleansing for Everyone
Do you trust the data in all your systems?
Do you have the skills to identify dirty data?
Do you have a process to keep data clean…forever?
DCA provides the the expert skills, the high-quality data, and the Australian-based infrastructure you need to execute key functions across marketing, sales, and operations. Cost effective and hassle-free, we ensure your organisation is supported by trustworthy data.
Clean, trustworthy data in any system. Get started today.
Real-Time Data Quality
Introducing Smarter Contact Validation
This lightweight validation tool sits within a system, such as a webform or CRM. When a record is entered, it verifies that record in real time, so the information is accurate from the moment it enters your database.
When it comes to verifying contact information, DCA is a trusted name. Australian businesses have come to us to provide bulk data verification and validation services for decades.
Our tool can integrate seamlessly into your webform, CRM, e-commerce, logistics or finance system to provide email, phone and address capture and validation in real time. This creates a smoother, faster and more accurate method of capturing the contact details of your customers, partners and suppliers.
Ongoing, automated data cleansing
Case Study: Austin Health
Austin Health are a leading healthcare provider based in Melbourne delivering person-centred care, cutting-edge research, and valuable training for industry professionals.
Find out how DCA, a long-term data partner to Austin Health, developed a fully automated solution to deduplicate, verify, fill in the gaps, and standardise CRM data – on time, in budget, and all while maintaining BAU processes.
How does it work?
Physical Addresses
Our tool uses data from Australia Post to find postal addresses, and, in use cases which require geospatial addresses but not postal ones, we make use of both Australia Post data and the PSMA geocoded database.
Referencing multiple databases provides flexibility and ensures accuracy no matter your use case. Maybe you’re a business-to-consumer company looking to ensure you have a postal delivery address with a valid delivery point identifier (DPID) for every order. Or maybe you’re identifying parcels of land with no DPIDs by lot numbers alone—whatever your use case, our data validation is capable of returning an accurate address in real time.
Email Addresses
The real-time tool checks the syntax of entered email addresses, and then when it determines it’s a valid email format, it also executes a test of the email address that’s been entered.
It can tell you:
- If there is actually an inbox attached to the email address provided
- If an email address will hard bounce
- If an email address is a known spam trap
- If an email address uses a toxic or disposable domain
- If an email address is a catch-all email and not assigned to a specific person
Aside from reducing your own compliance risks, these also protect your sender reputation and prevent your business emails from being erroneously marked as spam—so when you send an email to your contacts, you can rest assured it won’t be filtered out, and they’ll actually receive it.
Telephone Numbers
Our real-time contact data quality tool has the ability to check whether or not the phone number supplied is actually connected to the Australian network. It occurs in real time, and there’s no additional action required from the person entering the data. It’s all immediate and automatic.
This helps you uphold the accuracy of your customer contact phone information, and it also improves the deliverability of any SMS communication that your organisation sends.
Automated and integrated.
Our automated data cleansing solution keeps your data clean all day, every day – no time-consuming manual processes required!
- • Ensure emails are attached to real inboxes to protect sender reputation
- • Check whether phone numbers are connected before you call
- • Reduce human error by verifying information at the point of entry
- • Add enhancements like the Australian Death Check
- • Reduce costly direct mail return-to-senders with the NCOA
Need a once-off clean-up? No worries – we do those too!
