Aged and Carer Advocacy Service (ADACAS) is a Canberra-based Australian charity that advocates for and supports those in the ACT and NSW who experience disability, mental ill-health or old age, and their carers.
ADACAS needed to modernise their slow, outdated CRM to make sure they continued to provide exceptional support, meet evolving organisational needs, and ensure scalability for the future. The new system had to:
- Reduce administrative burden through responsiveness and ease of use
- Enable the swift and accuracte capture of complex data
- Generate trustworthy reports for executive decision making
- Support the organisation’s plans for growth
Download the case study and discover how ADACAS transformed 10-year-old data without compromising on security, efficiency, or ROI, implementing a fast, intuitive system the entire team are enthusiastic about using every day.