Austin Health Foundation Ongoing Cleansing

Client Requirements

Following the successful completion of a significant data migration and multiple data cleansing exercises with DCA, the Austin Health Foundation were seeking an ongoing data quality solution. They needed data cleansing that:

  • Reduced manual data review
  • Managed duplicates in an automated fashion
  • Supported more accurate, personalised communications
  • Integrated seamlessly into BAU processes
  • Ensured the Salesforce CRM was maintained as a single source
    as truth
  • Could be expanded upon as organisational needs evolve

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