Home Timber & Hardware Group

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Client Requirements

HTHG required a sophisticated loyalty system that offered the full circle of service to its customers, stores and head office.
The loyalty system needed to:

Manage customer profiles in order to obtain a single view of their loyalty members, including their transactions.
Interact with various Point of Sale (POS) vendors.
Capture data relating to product line items.
Award customers Loyalty points on all purchases made instore.
Provide tailored reporting at customer and store level.
Campaign and promotion management to customers

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