Independent Hardware Group (IHG) – Building a better loyalty system

The Independent Hardware Group (IHG) supports the growth and viability of independently-owned retailers across the hardware sector.

When Mitre 10 acquired Home Timber Hardware (HTH) they worked with DCA’s loyalty experts to provide a seamless experience for customers, building a better loyalty system. This included merging their existing membership base of 700,000+ contacts and millions of transactions onto the same platform. Discover how this was achieved, download the case study today.

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