Case Study Resources

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Banking

The client, one of the four financial pillars in the Australian banking and finance industry, provides card payment solutions to the corporate, institutional market, small business and medium business markets. Their key clientele are medium to large organisations with an annual turnover in excess of $40 million per annum.

A phone and headphones on a half closed laptop bathed in coloured light

Lifeline & Lifeline Harbor to Hawksbury

Lifeline is a national Non-profit Charity, founded in 1963, that provides all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention. Services and resources are provided through phone and online mediums. Lifeline relies on community support to fund its vital crisis supporter line 13 11 14 and its online…

AHPRA

AHPRA is the Australian Health Practitioner Regulation Agency. It is the organisation that has supported National Boards regulating 14 health professions since 1 July 2010. The aim of AHPRA is to help these health professionals move around the country more easily, reduce ‘red tape’, provide greater safeguards for the public and promote a more flexible,…

Spotlight

Spotlight is Australia’s largest chain of fabric, craft and home Interiors superstores. With over 100 stores in Australia, New Zealand and Singapore Spotlight provides millions of customers with a huge range of fashionable products at the most competitive prices. Spotlight also own Anaconda – a group of camping and outdoor lifestyle stores.

Hand holding a jar filled with fairy lights

Diabetes Australia

DNSW member details were held in two different Microsoft Dynamics CRM systems – the national NDSS database dating back to 1987 and a more recent 2011 DNSW database – each containing approximately 350,000 records.

Interior of a rock formation bathed in orange and purple light

Federal and State Government Agencies

Australian Federal and State Government departments are agencies with high requirements around security, process adherence, and compliance. Database Consultants Australia (DCA) are proud to work with these agencies to assist in the provision of better services for the Government and, in turn, the wider population.

NRMA

NRMA Motoring & Services is Australia’s largest mutual organisation, providing a range of services for its members and the community. These include roadside assistance and a diverse range of benefits, products and services for motoring, travel and lifestyle.