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Getting Ahead of Macroeconomic Impacts

Macroeconomic conditions impact your investments—so due diligence is more important than ever In the present moment in Australia, headline inflation is just coming down from a height that’s not been seen since the 1990s. Unsurprisingly, the blunt instrument of monetary policy has been whipped out and employed in hopes of taming it, so the cash…

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Identifying Investment Risk

 Data Solutions

The Australian Securities Exchange reports that almost 9 million Australian adults hold investments outside their home and superannuation. And yet, Australia’s financial literacy is declining. The HILDA survey measures financial literacy as part of its ‘household wellbeing’ category. In 2020, when the last financial literacy questionnaire was completed, we learnt had been a significant decline…

Supplier research 101: why should we research our suppliers?

 Data Solutions

Supplier research 101: why should we research our suppliers? In 2022, Australian supermarkets were famously (or perhaps infamously) selling iceberg lettuce for over $10 a head because of sweeping problems in the supply chain caused by floods, war and the pandemic. Just like the supermarkets rapidly running out of fresh green veggies, if one element…

Leveraging Loyalty Data to Lift Customer Experience

 Loyalty

Positive vibes only: reduce your reliance on complex tools and leverage your loyalty data to lift your customer experience Over the past few years we’ve seen a move to really prioritise customer experience. In 2021, customer service leaders reported that the expectations of customers were at an all-time high and that, mostly, they didn’t have…