Tools Resources
Resource Types

AI Readiness Checklist
AI-readiness starts with data. So do we. The road to AI-readiness (and whatever else the future of technology has in store) can seem impenetrable, but anything’s possible if you start with the data.

Loyalty Data Checklist
To get the most out of your loyalty system you need complete confidence in your data. DCA is the official data partner to the ALA, and our data experts have carefully crafted this data checklist with loyalty operators in mind to help you get the most out of your loyalty system.

Data Privacy Checklist for 2024
Changes to Australian laws have increased the penalties for data breaches, making compliance more vital than ever. But the road to best-practice data privacy can seem dauntingly long – that’s why team created this checklist to help you get started.

Customer Profiling Template
Customer profiling, also called consumer profiling (or donor profiling in the non-profit space), is the process of collecting and analysing data to create personas.

Deceased Donor Management Death Checklist
Download our checklist to better understand how to handle records in a sensitive and appropriate way

Tips for building a major project business case
Download our ten qualifying questions to assist building your non-profit business case.

10 Steps to CRM Success
As a non-profit how do you ensure your CRM is set up for success? Download our ten step guide.