icare: Preventing data from gathering dust

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icare is a NSW Government agency that provides care and support to people injured at work and on the road, and to businesses, government agencies, builders and homeowners.

The icare Dust Diseases Care team needed to balance the organisation’s remit to ensure continuity of payment to legitimate claimants with financially responsible management of its data, with data improvements required by a tight deadline due to an ongoing major project.

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