Case Study Resources

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ABBA Group: Identifying possibilities, creating opportunities

Prior to engaging DCA, ABBA Group was a long-term client of a large and established business data broker, but found their service increasingly costly and unresponsive. The ABBA Group team reached out to our data specialists and explained what they needed. In response, DCA’s Data Services team introduced them to Finvett.

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icare: Preventing data from gathering dust

The icare Dust Diseases Care team needed to balance the organisation’s remit to ensure continuity of payment to legitimate claimants with financially responsible management of its data, with data improvements required by a tight deadline due to an ongoing major project.

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CSR – Building solid foundations for the future

Discover how DCA worked with CSR to identify which records across multiple, siloed systems were duplicates and consolidate them in the pursuit of coming as close as possible to a single, unified view of each customer.

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Beyond Blue – A Positive New Outlook for Data Management

DCA’s Data Services team delivered Beyond Blue’s data migration on time and in budget—and in their database of 1.4 million contacts, our data experts were able to identify over 300,000 duplicate records.

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Viva Energy Retail – Data-Driven Customer Engagement

DCA developed a custom program to link Viva Energy Australia’s customers with effective behavioural profiles, across their whole database.

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Guide Dogs WA & TAS – Better Data Drives ROI

DCA helped Guide Dogs WA & TAS identify and eliminate wastage, improve ROI, and enable proactive communication with supporters.

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CARE Australia Data Migration

CARE Australia wanted to transfer donor data to a new CRM, but were aware of the dangers of self-managed data migrations. Discover how DCA helped CARE achieve holistic donor care and open up new avenues for campaign success—without the risks.

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