Case Study Resources
Resource Types

Australian University: Finding a way to recapture that university spirit
Download the case study to find out how DCA helped an Australian university increase the contactability of alumni by lifting the percentage of valid email addresses in their CRM system.
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SU Australia: Helping the young find purpose and connection
Download the case study to find out how DCA helped SU Australia consolidate their data after a nine-way merger to reduce the administrative complexity of fundraising, communications and marketing operations, and enable more dynamic supporter engagement.
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ABBA Group: Identifying possibilities, creating opportunities
Prior to engaging DCA, ABBA Group was a long-term client of a large and established business data broker, but found their service increasingly costly and unresponsive. The ABBA Group team reached out to our data specialists and explained what they needed. In response, DCA’s Data Services team introduced them to Finvett.
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icare: Preventing data from gathering dust
The icare Dust Diseases Care team needed to balance the organisation’s remit to ensure continuity of payment to legitimate claimants with financially responsible management of its data, with data improvements required by a tight deadline due to an ongoing major project.
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CSR – Building solid foundations for the future
Discover how DCA worked with CSR to identify which records across multiple, siloed systems were duplicates and consolidate them in the pursuit of coming as close as possible to a single, unified view of each customer.
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Beyond Blue – A Positive New Outlook for Data Management
DCA’s Data Services team delivered Beyond Blue’s data migration on time and in budget—and in their database of 1.4 million contacts, our data experts were able to identify over 300,000 duplicate records.
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Viva Energy Retail – Data-Driven Customer Engagement
DCA developed a custom program to link Viva Energy Australia’s customers with effective behavioural profiles, across their whole database.
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