Data Services
Blog & News Centre.
How to achieve a single customer view
A single customer view (also referred to sometimes as a 360 customer view) is the practice of collecting all requisite information across separate sources and aggregating it into one single, comprehensive record for each customer.
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Salesforce.org Data Migration Best Practices
NFP Solutions, NewsDCA recently partnered with Salesforce.org to bring you the Salesforce.org Data Migration Best Practices Webinar. In it, Hanzel Nillo, Head of Customer Engagement and Partnerships for Data Services, got together with the Salesforce Customer Success Team to talk through every step of a data migration project.
Customer Service After Covid
Data Solutions, Business DataCustomer experience’ has been an industry watchword for years – and with good reason. Customers want, and now expect, a strong customer experience every time they engage with a brand.
5 donor profiles you should be using for Christmas appeals
NFP SolutionsOur data-driven fundraising experts have identified these 5 key types of donors who you need to consider during your seasonal appeal
10 ways to make your Christmas appeal easier and more efficient
NFP SolutionsDCA’s non-profit experts share 10 things you can do to improve your Christmas appeal
DCA-Nonprofit International Consulting Partner for Salesforce.org
NFP Solutions, NewsDatabase Consultants Australia are proud to announce that our Data Services team are a Nonprofit International Consulting Partner for Salesforce.org.
What is donor data cleansing and why is it key to Christmas appeal success?
NFP Solutions, Data SolutionsThis year, when many non-profit organisations are reeling from the tangled social and financial effects of the pandemic and being forced to do more with less, the key to Christmas appeal success will be reducing waste and improving return on investment