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Customer Relationship Management systems (CRM) are the backbone of modern-day marketing. There has been unprecedented growth in spending on CRM systems; according to Garner the CRM software industry grew 15.6%

Commentators predicted going in that 2020 would be a year of emerging crises globally, but few of us here in Australia suspected that we would lack even the luxury of taking each new crisis one at a time

I suspect we all felt that first rush of COVID-19 related emails in our inboxes.
Every company we had ever interacted with (and some we probably did not even remember), all raced to assure us that they were responding to the pandemic appropriately.

DCA has achieved PCI-DSS certification for the 8th consecutive year. Our accreditation includes Service Provider at the highest level (Level 1) as well as Merchant accreditation.

Automation is a powerful and flexible tool for marketers. Most companies currently use some form of marketing automation in their digital marketing campaigns. But its not a “set and forget” system.

Fast, effective decision making relies heavily on your ability to understand and analyse your data. With nearly three decades’ experience, DCA can expertly assist your organisation to develop a business intelligence solution designed to maximise your growth.