Real-Time Contact Validation Tool

Trust your data, wherever it’s come from.

Real Time Contact Data Validation Tool — Data Quality (DQ) Accelerator

When it comes to verifying contact information, DCA is a trusted name. Australian businesses have come to us to provide bulk data verification and validation services for decades.

Introducing the DQ Accelerator

It’s a tool that can integrate seamlessly into your webform, CRM, e-commerce, logistics or finance system to provide email, phone and address capture and validation in real time. This creates a smoother, faster and more accurate method of capturing the contact details of your customers, partners and suppliers.

How do you use the DQ Accelerator?

This lightweight validation tool sits within a system, such as a webform or CRM. When a record is entered, it verifies that record in real time, so the information is accurate from the moment it enters your database.

Physical Addresses

The DQ Accelerator uses data from Australia Post to find postal addresses, and, in use cases which require geospatial addresses but not postal ones, we make use of both Australia Post data and the PSMA geocoded database.

Referencing multiple databases provides flexibility and ensures accuracy no matter your use case. Maybe you’re a business-to-consumer company looking to ensure you have a postal delivery address with a valid delivery point identifier (DPID) for every order. Or maybe you’re identifying parcels of land with no DPIDs by lot numbers alone—whatever your use case, the DQ Accelerator is capable of returning an accurate address in real time.

Email Addresses

The DQ Accelerator checks the syntax of entered email addresses, and then when it determines it’s a valid email format, it also executes a test of the email address that’s been entered.

Using the DQ Accelerator for emails can tell you:

If there is actually an inbox attached to the email address provided
If an email address will hard bounce
If an email address is a known spam trap
If an email address uses a toxic or disposable domain
If an email address is a catch-all email and not assigned to a specific person

Aside from reducing your own compliance risks, these also protect your sender reputation and prevent your business emails from being erroneously marked as spam—so when you send an email to your contacts, you can rest assured it won’t be filtered out, and they’ll actually receive it.

Telephone Numbers

The DQ Accelerator has the ability to check whether or not the phone number supplied is actually connected to the Australian network. It occurs in real time, and there’s no additional action required from the person entering the data. It’s all immediate and automatic.

This helps you uphold the accuracy of your customer contact phone information, and it also improves the deliverability of any SMS communication that your organisation sends.

What are the use cases?

The use cases are endless, but here are a few:

Verify delivery addresses at check-out for your e-commerce system and ensure you can deliver purchased goods
Make sure the data entering your CRM system corresponds to real email addresses and phone numbers, safeguarding your system
Check whether user-input emails are attached to real inboxes and protect your sender reputation
Find out if phone numbers are connected to the Australian telephone network before you call

Discover the benefits

Reduce keystrokes and time required from your customers
Reduce human error by verifying information as your customers enter it, saving your business time and money
Improve quality of contact information to lift ROI on your marketing and communications
Protect your technology investments by ensuring clean, accurate data