Oxfam are a global movement tackling poverty across the world. They work with partners and communities to find practical, innovative ways for people to lift themselves out of poverty and thrive. Oxfam’s frontline services cover a wide scope and their needs as a fundraising organisation are similarly diverse.
Oxfam were undergoing a CRM transformation project from a highly customised, 20+ year old legacy system to Salesforce. The project fell several months behind schedule, at which point DCA was brought in to address data knowledge gaps. Download the case study to find out more.