Articles
Data Technology
What’s the Best CRM for Your Business? Top 10 CRMs by Use Case
Data Technology, Data-Driven MarketingDifferent platforms will have an edge over others in certain areas. This makes a ranked list unhelpful, but matching CRM to business needs can help businesses prioritise which options to investigate. 10 of the most common CRMs we encounter, separated by use case.
Cybersecurity and Risk in the Banking Sector
Data TechnologyAustralia’s financial system needs strong data governance to buttress against cybersecurity threats. It has escaped nobody’s notice that banking — for individuals as well as businesses — is increasingly digital.
Deceased Customers and Fragmented Systems Expose Organisations to Risk
Data TechnologyYears on from the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry and its “fee for no service” scandal, banks are still at risk of charging deceased people’s accounts fees for products they’re not using.
Rationalising Your Technology Stack 101
Data TechnologyIf there exists a business problem, you can be pretty sure someone has created a technology solution to fix it. We know that sales teams alone use an average of 10 different tools to close deals, and most of those professionals feel overwhelmed. Large organisations in particular often find themselves juggling a confusing melange of…
Australian banking sector must leverage data for success.
Data TechnologyAustralia’s banking and finance sector has seen some turbulence in the last several years. Although it might outwardly appear that shifts in the competition landscape are disparate and unrelated, they do all have one thing in common: organisations looking to get ahead are going to need excellent data strategies. Royal Commission and reporting The 2019…
Can we still trust our SME lending predictions?
Data TechnologyWith inflation at a thirty-year high, past behaviour is no longer a sufficient predictor of borrower serviceability. Our current macroeconomic climate of higher interest and inflation isn’t strictly novel. But it is something we haven’t seen in Australia for many years. The Reserve Bank of Australia indicates that inflation this year has attained a thirty…