Data Services
Blog & News Centre.

Data for Retail & Loyalty, Loyalty

Leveraging Loyalty Data to Lift Customer Experience

Positive vibes only: reduce your reliance on complex tools and leverage your loyalty data to lift your customer experience Over the past few years we’ve seen a move to really prioritise customer experience. In 2021, customer service leaders reported that the expectations of customers were at an all-time high and that, mostly, they didn’t have…

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Director IDs Required by November 30th

NFP Solutions, PCI & Privacy Act Compliance

When we interact with other people and organisations in the world, we reveal information about ourselves. This could be our names, what we look like, where we’re from, or other, more specific information. This is our personally identifiable information. The idea of privacy concerns all aspects of the collection, storage, dissemination and use of that information.

5 Things to Know Before Doing Data Enrichment

Data for B2B, Data Quality, Data Solutions, Business Data

Data enrichment, sometimes called data enhancement, means adding relevant information to your data to give it more context – and make it more valuable. This might mean getting complex demographic information to develop more targeted messaging….

Why do organisations need data verification?

Data Quality, Data Solutions, Data-Driven Marketing

Data verification is the process of checking data against an additional, authoritative data set to make sure the information is accurate. Often, data verification is used to check the accuracy of data before it informs any decisions or anything is spent acting on it.